Customer Support Channels
A 1–hour Response Guarantee
Our customer service team is educated to rapidly attend to all of our cloud hosting users’ questions and advice inquiries. Via our ticketing system, you’ll be able to fill in your request and a support crew member will likely go back to to you within max an hour. In fact, practice has revealed that the ordinary reply period is Twenty minutes.
A Top–quality Support Service
Our assistance service is offered by a team of professional consultants who will be ready to answer your questions asap. You can easily get in touch with the tech support crew by opening a tech support ticket from your Web Site Control Panel or by sending us an email message. On working days, you may also call us on the phone or make use of the live chat service.
An Intuitive Help Section
Our company has integrated an in depth knowledge base into the Control Panel so you’re able to receive useful step by step information whenever you want. Each section of the Control Panel features its own contextual support area displaying a group of how–to posts. We have also organized movies to offer you a far better idea of just how to carry out any given job.